Great blog post by Anna Shipman on
Roof Bug Fixing.
She doesn't have comments enabled so I'll comment here.
I bought a newly built house in 2007 and after the buyer's inspection and the small fixes they did to it I was happy until the monsoons arrived and we had horizontal driving rain. This exposed leaks in the sealing around the windows.
I called the builders back in, explained what had happened and they fixed the leak and let me know it was done. I walked into the front yard and took the hosepipe and with a nozzle on the front of it sprayed the windows ten times harder than any monsoon could ever deliver water against them. This was my Black Friday load testing.
Of course it leaked and the repairers were standing inside my sitting room watching the water come through the seals around the window. The next day after it had dried they got back to work fixing it again. I was working upstairs and I could hear them spraying the window before they called me back to subsequently show me that it was fixed.
When someone comes around to fix something in my house my standard question before they start work is "how will you know that it's fixed?" and "how will you show me that it's fixed?" Sometimes this is moot and doesn't need to be answered.